Knowledge Check

Of the ten employees Kathleen supervises, seven of them, including Jeffrey, are good workers who need little supervision. The other three employees require mentoring and a lot of hands-on help. Kathleen is worried that if she allows Jeffrey to telework then everyone will want to telework, though she knows that Jeffrey meets the basic criteria of the agency's policy that states:

• An employee must have worked for the agency for at least two years before being considered for telework.
• An employee must be rated fully satisfactory on performance reviews for the past 12 months.